Tips On Short-term Missions: Don’t Screw it Up

pexels-photo-672358A while back, a friend from another ministry asked me to give a reference for someone who had been serving long-term at our orphanage. He asked me two questions: Is this person flexible? Is this person teachable? That was all they wanted to know. I thought those questions were brilliant, as long as the person was flexible and teachable, they could work with them. This is good to think about in short-term missions, and in life.

Here are a few fairly random tips for short-term mission teams. It could be longer, but this is a place to start.:

Be Flexible:    Most Americans like to have a plan, they want to know what’s going to happen and when. This is fine when you can control all the variables, but very few situations of life allow us to be in control. When traveling internationally, and in the missions field, flexibility is critical. Flights get delayed, passports get lost, people get sick, standard travel issues occur. Most developing countries have their own unique challenges. Electricity might only work for a few hours a day or go out randomly. Water that we take for granted in the US might be shut off for hours or days at a time due to maintenance or other issues. Stuff happens. Even if the travel, housing, and utilities all line-up, your host might run into unforeseen circumstances. Medical emergencies, staffing problems, broken vehicles, or other surprise issues are the norm with most ministries. Maybe you’re all set to build a house, but a bigger need arises, and you’ll be asked to shift your project. Maybe you were planning on your team sharing at a church service, but the pastor had other plans. As individuals, and as a group, you need to be flexible, or you’re going to experience an incredible amount of frustration. It’s better just to flow with it, be positive, and make the best of whatever circumstances you find yourself in. Unforeseen events are going to happen, roll with it.

Be Low Maintenance:   We have an in-house joke at our orphanage: “All mission groups bring joy, some when they arrive, some when they leave.” Most of the groups we host are fantastic. They come in self-contained, they know what they’re doing, and they have a great, flexible attitude. To be honest, some mission groups we dread. They need to be hosted, cared for, coddled, and they treat our team like their personal servants. We’ve had groups ask if we could have ice delivered to their cabins. I had one group get bothered that we didn’t have Keurig pods for the coffee maker they brought with them. One group that was working offsite at other ministries (which we encourage) wanted one of my staff with them at all times. Some people just don’t get it. Once again, most groups we love. Some take a little more grace.

Be Teachable:   Being teachable comes down to just being humble. Everybody thinks they’re humble, even when they’re showing an astounding amount of pride. American mission teams have a long history of coming in with the attitude that they are here to save the world. Yes, teams bring in resources and manpower, but it’s important to remember that you’re partnering with people who live in the culture, and have probably been in ministry for many years. Take time to listen to whoever is hosting your missions team. No, seriously, slow down and actually listen to the people you encounter. There are so many fascinating, inspiring people serving in the missions field who want to see lives changed. Here is something most people don’t realize: For most missionaries, they see YOU as a missions field. They want you to experience God in new and incredible ways, and for you to grow in your faith. Listen to them; they know what they’re talking about.

Be Culturally Sensitive and Respectful:   Not everyone in the world sees America, and American cultural norms, as the best. Please be aware of this. I know this sounds obvious but how we dress, the language we use, the attitudes we present are the biggest part of our witness. With every action, you’re representing not only the church; you’re representing the ministry you’re serving. It might be a dress that’s a little (or a lot) too short or an inappropriate shirt. It might be acting like the “loud American” in a local restaurant. It might be acting overly picky or turning up your nose at the local cuisine. Unless you have actual allergies, eat whatever is placed in front of you. It comes down to respecting the local people and culture. Sometimes it’s just common sense: The local police chief in our town has my number and will call if the visiting American teams are out of control or doing donuts in rental vans in a field somewhere (yes, it happens). Respect the culture, respect the people, respect the community. You are representing Christ. Walk accordingly. Side note on being culturally sensitive: leave the cameras at home, or at least ask permission before you take someone’s picture. “Do unto others…”

If I come across as snarky or negative, please don’t read it that way. Most groups we host are wonderful to work with and have great attitudes. I’m a deep advocate of short-term missions and their ability to change the lives of all involved. My hope is that people go into the mission’s field well prepared, with their eyes and hearts wide open to experience what God has laid out for them. Go on a trip; it can change your life.

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Being Present Changes Lives

restaurant-hands-people-coffeeThe best way to help anyone is to be present in their life. In missions, often our American mentality is that we have to build something, we have to paint something, we need to bring something tangible. Tangible projects and supplies are greatly needed, and they do help, but people are crying out for connection.

People in missions (and in life) need others who will listen, people who will encourage, people who bring dignity to lives. Too often, the people on the receiving end of missions are seen as the “target” of the mission, as opposed to real people who have lives, opinions, and their own walk with God. Maybe, all they need is a loving, compassionate ear. Someone to see them as an equal. Maybe they have something powerful they can share with us if we listen.

Not that long ago, I had a young US pastor in my office while his group was working with the kids in our orphanage. I asked him how he was doing, and he gave me a standard, polite, canned answer. I then asked him again. “NO, HOW-ARE-YOU-REALLY-DOING?” I explained: “I know being the leader can be a lonely, hard experience. I want to know how you’re doing.” His eyes got incredibly wide, and then a little watery. He began to pour out his heart about the pain and loneliness he was feeling, that he felt had no one he could talk to. He shared how hard the last two years of ministry had been on his marriage. The floodgates opened, and I believe it was deeply healing for him. I am not that bright, I don’t give wise counsel, but I was just available and willing to listen. It had been a very long time since this pastor had anyone really listen to him.

To be present in someone’s life takes some effort, but being present is what ultimately changes people’s lives. People remember an emotional connection long after any store-bought gift is long forgotten.

Several years ago, I had just started meeting with a small ministry in Southern California about a ministry partnership. We had met a few times and it was just the start of a relationship, we really didn’t know each other that well. About that time, my father-in-law passed away, and I needed to cancel a meeting with them to attend the graveside service. Halfway through the service, I noticed a gentleman standing a little to the side. One of the leaders of this ministry took the time to drive about an hour to the cemetery, just to be present and see if we needed anything. I was blown away. Who does that? From that point on I was drawn to that ministry and wanted to be part of it.

Often, in short-term missions, and in ministry in general, too many people focus on what they have to give. “I need to give them this message, I need to counsel them, I need to fix this for them.” Sure, people can use help, and it’s good to share the gospel with anyone, but people will be way more receptive if they know you care about them as more than a target for ministry. When you go on a mission trip, it’s good to really spend time with people, to get to know them as individuals with their own rich lives. We all need to see others as people, not projects.

A good friend of mine recently shared this story: “I was discussing the cost of a trip to Cuba with a man of means who considers himself an accomplished missionary. He said it was a waste of money to spend what it costs for transportation, food, and lodging for someplace as close as Cuba, and we’d be better stewards just sending cash. We went anyway. I was given the opportunity to travel to places that haven’t seen an American since the 1950’s, preaching every night for over two weeks in small house churches. The last night, we were in a place that had abandoned American factories rusting all over the village. The pastor came to me in tears and thanked me for coming. He said we were the first Americans to EVER care enough for him to come and share with him and his church. Had we just sent money, he would still not believe that we cared for him. I would have missed out on meeting an incredible man of God.”

If you look at the three stories shared, the pastor in my office, the visit to the cemetery, and my friend’s trip to Cuba, they all have one thing in common. Each story was just people taking the focus off their own goals and agendas and listening. Listening is a lost art. With all the noise and distraction in our world today, taking the time to really listen to others is very rare.

Jesus gives us the perfect example. Before He shared His critical message, He almost always asked about the person in front of Him. “What do you seek?” When He noticed Zacchaeus in the tree, Jesus asked to stay in his house. He wanted to spend time with him. Jesus was (and is) all about making personal connections. He’s never seen anyone as only a project; He sees each of us as individuals through eyes of pure grace. He is available to us. We need to do the same with those we encounter. It’s a good model for missions, and life.

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WE DON’T NEED YOUR ORGANIC GARDEN

pexels-photo-348689Many short-term mission teams come with their own pre-planned ideas and agendas; this is fine as long as they mesh with the goals of the ministry they’re serving. Sometimes these goals and agendas are questionable at best. Sometimes they can be harmful to the goals that have been laid out by the receiving ministries and communities.

We once had a well-meaning group ask us about building some very large chicken coops bordering on a professional size operation. On the surface, it sounded great. “Sweet, free eggs for the orphanage”, but something in my gut said this was a mistake. It was outside our vision, and nobody on our staff had the skills or time to manage it. As a team, we decided to move ahead with the project, but it felt like a weight was added to our already complicated days. This highly motivated group spent tens of thousands of dollars and several months setting up “the chicken project.” When they were done and gone, we had around 400 chickens producing eggs. Once again, on the surface, this sounds great. With several months of egg production under our belt, we did the numbers. After paying for extra staffing, feed, utilities, sick birds, etc. it was MUCH cheaper and simpler to just go buy eggs. We wound up eating a lot of chicken over the next six months and eventually converted the chicken barns into something we could actually use.

If you, or your missions team, have an idea for a project, one of your first steps should always be communication. Talk with your receiving organization to see if the idea is something that would actually serve the ministry. Your idea might be great, but if it doesn’t match the vision and skill sets of the people you’re serving, it’s just a great idea that will eventually die off. They need to REALLY get on board, not just say “yes” to make you happy. The receiving organization has to have somebody on their team who is excited about your idea and willing to manage it.

Mission projects tend to come in trends. Many years ago everyone wanted to install computer labs. Right now the project everyone is pushing is hydroponic or organic gardens. Using computer labs and gardens as an example, unless someone is staying behind, or the ministry has someone on staff with a vision to maintain it, it’s wasted effort and funding. Orphanages and schools around the world had computer labs set up ten or fifteen years ago that quickly gathered dust because no one on site had the IT knowledge or desire to keep them up. I’ve seen dozens of hydroponic gardens either rotting away or torn down to have the materials used for other projects. Computer labs and gardens CAN work and be a huge blessing, but only if the receiving ministry has someone on staff to see it through. 

Is your project something they want? Or is this great project YOUR idea that would work “if only they did their part.”  Many receiving organizations will say yes to a project because they feel obligated. They don’t want to offend. It took me a long time realize it’s better to risk offending someone with a great idea than to say “yes” to be polite and suffer through it.

Every couple of weeks, a different person contacts me about setting up a pen-pal project between the children in our orphanage and a school in the US. On the surface, this sounds nice, and I know the people mean well, but this makes NO sense on several levels. My first thought is: “You have heard of this thing called the internet and Facebook right?” To spend time and money to mail letters back and forth doesn’t make a lot of sense anymore. Also, just as I know this is a homework project for a US Spanish class, my kids see it as the same thing, another homework project they do NOT want to do. A pen-pal program would also require one of my staff to manage it: sorting letters, badgering our kids to write back, mailing everything, etc. One more great idea that we would have to manage together with our already overworked staff.

I know I sometimes offend people when I say “no” to a project. Sometimes they seem crushed that I’m not thrilled with their idea. I hate to discourage anyone from serving, but sometimes I need to say “no” for the good of our staff, and the children in our care. It’s so much better to have people spend their time, energy, and resources to come alongside a ministry with a project that is needed. To build a relationship, bless them, and partner with them in work they’re called to do.

Communication is critical in so many areas of our lives. Honest conversations are all too rare. When you layer the mission team goals, cultural differences, the pressure to keep “donors” happy, communication can be extremely difficult. Your mission project idea might be incredible, but unless the people receiving this project are honestly on board, nobody comes out ahead. You will be wasting efforts and resources.

As for the idea of chickens… Years after the “chicken incident” an older gentleman on our maintenance staff asked if he could get a few birds. He patched some coops together using scrap wood and started the project with almost no funding, but he “owned” the project. Within a few months, he had about 15 birds and a nice little egg production going for our home. Later a group came alongside his vision and helped him grow to about 50 birds. It was the right time, with someone on-site with the skills and vision to run with it. We finally got a chicken project that worked.

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Social Media and Short-term Missions

twitter-facebook-together-exchange-of-information-147413In today’s culture, it’s obvious that social media is huge. Almost every one of us is on two, three, or more, social media platforms. Social media is an enormous part of society and our lives. It’s important to look at how we use our accounts, what our motivations are, and what’s the impact of sharing so many moments of our lives.

A good friend of mine is a social media animal: daily funny/sarcastic posts, posts about his extensive missions work, his life is VERY public. At one point we were driving together, and he mentioned something about the prison ministry that he was running. We’ve known each other for years, and we’re pretty transparent with each other, but I had no idea he had a prison ministry. It was NEVER on social media, and he never talked about it. When I asked him why he’d never shared about this, his response opened up a lengthy discussion. “The prison ministry is between me, God, and the people I minister to. No one else needs to know.” What a concept, doing something that doesn’t get broadcast to the world. I proposed to him that even the apostle Paul wrote about the work he was doing and that by sharing, it was an encouragement to others to serve also. But my friend held to his response: “This one area is between God and myself, that’s enough.”

What are our motivations when we share online? Pride and humility are fundamental issues in everyone’s on-going battle with sin. Why are we sharing so much with others? To build them up, or build ourselves up? How many of us have seen (or taken) that cliche photo of the open Bible on the table alongside a cup of coffee, with the caption sharing about our “quiet-time.” When I see this photo, I always get the feeling the person taking it spent more time setting up the photo than actually reading the bible. What are we saying with these edited, high-light versions of our lives? Is it really about God and others? Or are we trying to show everyone how spiritual we are?

Not everything about social media is bad. With long-term missionaries, social media has changed the whole dynamic of fundraising. The long (usually boring) quarterly “missionary support letter” has been replaced by Facebook and other social media tools. A missionary can now give real-time updates to supporters and let them know about the great work that is going on. Working in a developing country with no mail service, Facebook has made it so much easier to stay in touch with children we’ve raised over the years in our orphanage. When used correctly, social media can be a powerful tool. But any tool can be used for good, or for questionable purposes.

There is a lot of discussion in short-term mission circles about the use of social media by people on short-term trips. Does it help promote the ministries and causes, or just promote the people going on the trips? As a host, I’ve seen way too many people work hard to get the dramatic photo with a poor child, but show little heart or compassion for the child they were supposed to be serving. Sometimes a person will stage the perfect photo holding a brick, wheelbarrow, or paintbrush, only to wander off and let others work on the project. No one’s Facebook feed is completely honest, but if our primary goal is looking good online, we have a real problem. We are seeking to please man, and not God.

One other pitfall of posting so many short-term missions photos is that, if we’re not very careful, we can reduce the people we claim to be serving to nothing more than props for our photos. It can be profoundly demeaning. I doubt you would feel comfortable with someone coming to your home and taking random pictures to show others how impoverished you are, or how cool they were for visiting you.

The next time you’re heading out on a mission trip, please spend some time thinking through and discussing a “photo policy” for both yourself and your team. Maybe miss the perfect selfie but really talk to the people you’re there to serve. Think about leaving your camera behind and try getting to know the people on your team. Live in the moment. Take in the sights, smells, and feelings of what you’re doing, instead of documenting everything for later publication.

Humble service is a big deal to God. If our first reaction to serving others is to post it on social media, this says a great deal about the maturity of our servant’s heart. I confess, I like to post things online; there is nothing inherently wrong with social media unless we make it that way. Anything we’ve been given can be used to glorify God, or glorify something else. Choose wisely.

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