Crazy Cat Lady Orphanages

cat2People often don’t think about it, but orphanages tend to have distinct personalities. Some great, many not so great, but every orphanage has its quirks, weirdness, and oddities. Not unlike many churches: the legalistic one, the liberal one, those crazy charismatics, the one with the GREAT coffee, etc. Just like people tend to land in gray or shifting categories: the jock, the musician, the quiet guy, the goth girl. I’m sure you get the idea.

I’ve had the privilege to visit and/or help in a wide range of orphanages. The financially needy but well-run homes I love, the well funded but questionable homes are a big problem, the “family business” orphanages are hard to deal with, but the ones that are most frustrating are the “crazy cat lady orphanages.” The people with a big heart who can not say no to a child in need, they become overwhelmed, and everyone suffers. (In the future I might write more about the different styles of homes.)

I was talking with the leader of a national orphanage training organization, and I mentioned my observations. They smiled when I used the term “crazy cat lady,” they knew exactly what I was talking about. They responded, “Yup, and why is it always single females trying to save a hundred kids?” I had never noticed the single female part, but it was interesting that it wasn’t just me noticing this real problem in orphanage circles.

At first, most people would say, “Ahhh, sweet, what big hearts, they’ll help anyone.” But in reality, we all have limits; there is only so much any of us can do if we’re going to do it well. These homes are marked by the sheer number of kids they are trying to help, with little or no resources. One home in Tijuana had an odd reputation, the director had a huge heart, nice old lady, but she could not say “no” to anyone. She would take in any child brought to her. This sounds nice until you realize she didn’t have space, food, or staffing to care for the children she already had. She had resources for about 35 kids and usually housed 90. It was a nightmare. To make matters worse, if a women came to her from an abusive situation, she would “hire” the women to help care for the kids. Coming right out of abuse themselves, these women were not emotionally ready to care for 10,15, or 20 kids. These women could barely care for themselves. You see the problem.

Another time I was asked by a volunteer to consult with an orphanage about an hour away. She drove two other people and me into the hills of Tijuana, and we came up to a very sketchy area. We stopped and walked up to a three-story brick building that did not look too solid, with bars on the few windows it had. The building had one exit, one working toilet, the make-shift kitchen was on the first floor with the propane tank right next to the ancient stove (fire/death trap waiting to happen). I was given a tour and found about 50 children, filthy, lice-infested, no chance of an education. My first thought was, “These kids would be better off on the streets.” In speaking with the director, she said everything I feared: “I just can’t say no to a child in need.” “If only I had “X” I could do so much more.” She wasn’t asking for help with what she had; she wanted to build a huge building to care for 200 kids. The home had actually been shut down a few times by the government, but she kept moving to the next location and taking in new kids. Like a lady living with hundreds of cats, when the government removes the cats, a whole new crop shows up in the next few months. Crazy cat lady, but they hoard children instead of cats.

So what’s the point of discussing these challenging orphanages? Three points to consider:

1) Leadership matters. If someone has a big heart but does not have the skills to use it in the right way, it can lead to some complicated situations. Crazy cat lady orphanages are not run by bad people; they’re usually really great people, they just have some issues that get in the way of them being as effective as possible. Being truly self-aware is very rare, these people do not see the problems that are evident to all those around them. How we lead, and who we choose to follow, matters a great deal.

2) If you’re helping in an orphanage, or another ministry, like the ones described here, please be open to discussing the issue with the director in a loving, biblical way. First on your own, then with someone else. They may not listen, but you have an obligation to approach the issue in a healthy way.

3) If you are the “Crazy cat lady” in your area of ministry, learn that it’s OK to say no sometimes – give yourself a break. We need to know our limits. Most people probably don’t do enough to help those around them which isn’t good but trying to help everyone can be just as big a problem. No one can help everyone; we’re not called to. No one person can help every homeless person in their city. No one person can care for every foster child, this is OK, do what you can. Jesus did not help everyone; He helped those He could. He spent time alone, and He did the will of His Father, that is all we are asked to do.

Help, serve, give all you can. But it’s crucial to understand there is a balance and it’s so important to know your limits. A few less cats is not a bad thing.

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Your Actions Are Your Testimony

group2The team at our ministry in Baja Mexico hosts a lot of short-term mission groups, around 300 groups last year alone. We’ve seen some inspiring groups, we’ve also seen the worst side of people. One of the things we pick up on is if the group is living out the Gospel, or just talking about it. We experience a lot of talk.

I saw the contrast of talk versus action once on a trip to Ghana. The team I was on had spent about ten days serving at a great orphanage on the outskirts of the capital. Generally, everyone on the team did a great job while on site at the orphanage. On our last night, we were scheduled to stay at a pretty nice hotel before our flight home. As we were unloading and waiting to check in, one lady in our group went all “I’d like to see the manager” on us. There weren’t enough hotel staff to unload her bags fast enough for her. It was embarrassing. One of the leaders and I looked at each other, and we just rolled our eyes. Her attitude had pretty much killed any chance of representing the Gospel well in that situation.

How we behave, whether on a mission trip or in life, is the most significant part of how we share the gospel. Are we showing a self-centered attitude? Or are we showing Christ’s example of gracious, humble service? The actions and attitudes people see in our lives are our only real testimony.

I’ve had pastors leading groups say to me, “How can we help? We’re just here to serve.” and then walk into our gift shop and try to grind us for a better price on the t-shirts we sell to raise money for the orphanage. We’ve had the local police chief call us to complain about youth groups taking rental vans four-wheeling in our town. (He now has me on speed dial) Sometimes it’s a little more subtle; maybe it’s a group being frustrated that we wouldn’t rearrange our children’s regular schedule to accommodate their vacation bible school plans. Each decision, comment, and action reflects a group’s grasp of the Gospel, and the servant’s heart that should be present in every aspect of our lives.

Our testimony on a mission trip cannot end when we walk away from our planned activities. How you treat the ministry hosting you says so much. How we treat the people when we are “offsite” is even more critical. Do we treat local vendors with respect? Are we kind to people on the street? Even the things we’re purchasing represent our grasp of the Gospel. You might be okay with ordering a beer or wine at home, but in many countries, Christians don’t do that, it’s considered grave sin. We’re representing the ministry hosting us, and Christ, at ALL times, not just during events or service projects.

If you’re a missions leader, the weeks before a trip are the perfect opportunity to instill in your team the importance of walking as Christ at all times. You need to encourage your team to watch for the opportunities all around us that God makes available to serve each day. The privilege of helping an elderly man with his luggage at the airport, the servant’s heart that helps entertain the irritating child on your flight rather than complaining, the Christlike example of sharing an encouraging word with a stranger who needs to know someone cares. If service has not been put into practice at all times of a mission trip, the skit, construction project, or VBS will come across as the hollow attempt it is.

This obviously applies to mission trips, but it also applies to our entire Christian walk and testimony. There is an old joke about people fighting in the parking lot right after worshiping together, but let’s take that a step further. How many people intentionally park on the outer edges of the parking lot to allow others the better spaces? Once we get out of the lot and make it to the local restaurant for lunch, are we patient understanding customers (who over-tip)? Or are we the ones the waiter is dreading? Does your behavior at the restaurant represent your church, and Christ well?

Don’t be a jerk 90% of the time and think you’re doing great on your mission trip, or in life. If you are a follower of Christ or a member of a church, people know. No one is perfect but try to walk, talk, and live in a way worthy of Christ. Don’t embarrass the Gospel.

“Preach the Gospel at all times. When necessary, use words.” St. Francis of Assisi

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Disaster Response in Missions: Do No Harm

firemanThe last few months have been rough around the world, maybe it’s always like this, but it seems as though there are different natural disasters every week. Hurricanes, earthquakes, volcanos, tsunamis, etc. It can be overwhelming. What are we called to do? How can we be as effective as possible? How can we avoid unintentionally adding to the disaster?

We all have (or should have) a natural response to help when we see people in need. Today, more than at any time in history, we can see people in need in real time. We can watch the water rising during a flood on CNN, can watch trees and houses being blown apart during a hurricane on network news, before the dust settles after an earthquake we can watch people huddled in the streets waiting for aftershocks. It’s natural to want to help; it’s part of our collective humanity to reach out in times of crisis. Please do it in the best way possible.

The people and items showing up about two weeks after any major disaster are referred to by the RedCross as the “second wave” of the disaster. People underprepared or undertrained adding to the confusion and not helping anyone. The truckloads of well-intentioned items that are sent that are not really needed, and actually take a tremendous amount of staff-hours and resources to manage. I remember hearing how, after seeing the dogs searching the rubble on 9/11, people sent semi-loads of dog food: a) dogs don’t need that much food. b) the dogs have a special diet. All of that dog food needed to be sorted, stored, managed, and redistributed. After Katrina, there were several large warehouses and thousands of staff-hours required to sort the truckloads of items sent to New Orleans. The sheer volume of used wedding dresses, old TVs, and other items of questionable urgency was overwhelming.

Right after the earthquake in Haiti several years ago, there were hundreds of people landing at the airport to “help” without the infrastructure to manage them. Many people jumped on a plane thinking they could get a hotel and then travel out to help during the day. The hotels were rubble. The transportation they were expecting didn’t exist, many of these well-meaning people just added to the crowds, confusion, and lack of food and drinking water. What was needed was first response teams with their own support, supplies, and the know-how to make a difference. I have two close friends that each hit the road to help with disasters in the last year, one to help with the volcano relief in Guatemala, one to help with the flooding in Texas and then the hurricane in Puerta Rico. They were both only effective because they went with a plan, with the needed supplies, and most importantly they partnered with on-the-ground leaders who knew how to direct them. They were a help, not a burden; they were not people that got in the way, or stretched supplies even thinner.

So what should we do in the face of natural disaster?

1) Almost all relief organizations will tell you, the best thing you can do is send funds. People often feel better offering items but if the items are not exactly what is needed it can add to the problem. Also, I know at our orphanage, we get offered items we can use all the time – if we can pick them up. Often the needed items can cost more to pick up than it would cost to purchase them locally. We appreciate the help, but funding for transportation is a huge need also. I met with one major food relief organization who told me that getting enough food donated is never a problem, the cost of the transportation and distribution is always the biggest challenge.

When you do send funds, send wisely. Do your due diligence and give to established organizations who have a solid track record of good management and effective programs. One thing that isn’t talked about with funding in disasters is: give beyond what you normally give, don’t just shift funding. It surprises most people when I tell them 9/11 almost put our orphanage out of business. We still had children to feed, medicines to purchase, etc. but almost ALL donations for about 90 days went to NewYork.

Along with the crippling drop in donations, most mission groups who make our work possible canceled their trips. We were cut off. Give generously, but continue to donate to your church, your cause, or wherever you give on a regular basis: they need you more than you might realize.

2) If you want to physically go and serve right away, go with a plan. Partnerships matter, in short-term missions, and in disaster relief. Without an on-the-ground host or hosting organization, your effort will not help, you will add to the problems. Find a church, a food bank, or some other established organization who knows the area, knows the people, and most importantly knows what the real needs are. Communicate your willingness to help, what resources you can bring to the area, and any special skills you or your team might have.

3) Plan a trip to serve a few months after the disaster. All the same rules apply about finding an on-the-ground host, but you can now address re-building needs long after the national attention has faded.

We are called to serve, we are called to be the good Samaritan in world affairs, but please do so wisely, with a plan, and partnering with people who know how to lead you to be as effective as possible.

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Phil Steiner, my co-author, has a great blog also. This week, Phil also writes on the correct response to disasters and short-term missions. Check it out: philsteiner.net

The Long View in Ministry

pexels-photo-260607In orphan care, and in life, anything of quality takes a very long time. In Spain, architect Antoni Gaudi began work on a cathedral in 1882, and it’s not finished yet. At the time of Gaudi’s death in 1926, the church was approximately a quarter finished. It’s expected to be completed in 2026. The architect, and everyone working on the cathedral, knew going in that they would not live to see the completion of this project. They also knew they were building something that would last for many generations. Historic buildings and almost everything of significant value take time.

In society today, everyone wants things NOW. Fast food, movies on demand, faster computers, faster delivery. We love Amazon Prime for its next day delivery but that’s not fast enough for some people, Amazon has started same-day delivery in some areas. Somewhere, someone is screaming, “I can’t wait 24 hours for my Hello Kitty pot holders and my camouflage yoga pants!” Immediate gratification is a powerful thing.

The problem with immediate gratification is that it’s not possible, or healthy, in most areas of our lives. God sees a long picture, an eternal perspective. People need a long time to change, to heal, and to grow. Just because we want something NOW, doesn’t mean that it’s the healthy or realistic option.

A healthy weight loss plan should take a long time, a pound or two a week max. It takes a long time to put the pounds on; it will take a long period of correct diet and exercise decisions to take it off. Most people don’t go into debt overnight, getting out of debt usually takes many years of correct spending decisions. In another example of too much too soon, almost everyone who wins the lottery regrets it years later. It came too fast, and they couldn’t handle it, too much too soon destroyed their lives. There are rhythms and timing to everything; it never works well to force anything into our preferred schedule.

In orphan care, in many cases, care and healing can go on for many years, it’s not a quick fix situation. Most of the children in the system will be there for years, 70% of our children grow into adults under our care. In most cases, it takes years for a child to work through the issues of abuse and abandonment that they’ve experienced. It’s a slow, tedious process to bring a child to healing, to help them trust again, to show them that they have incredible value. If you’ve literally been thrown away, it takes a while to believe you’re not trash to be discarded.

Although we value everyone who partners with us, it’s the longterm people that make the difference. The groups that come down every year for decades, the staff and volunteers that live here for many years while the children grow and heal, these are the people who understand the long view in ministry. These people know they are building something profound, they are working to break the cycle of kids in the system for generations.

Most people who have adopted older children will tell you; it isn’t always coloring books, reading together, and hugs. The healing, bonding, and relationship issues can take many painful years to work through, but it’s worth it in the end. A child is not a quick project or a quick fix; a wounded child usually takes years of loving, patient guidance to reach a healthy place.

We see the quick-fix attitude in many short-term mission groups. They sometimes think they will come in and transform a ministry or community in a few days, where full-time pastors and missionaries have been serving for years. Don’t get me wrong; they can make a real difference. But that difference only comes through building long-term relationships, long-term partnerships, and realizing they’re playing a small (but important) part in a long string of mission groups working to transform lives and communities.

When you’re looking at what God is doing in you, please consider the long view. God knew you before you were born, He has a plan. It might not be as fast as you like but He will get you to where you need to be. It might be forty years in the desert, but there is a reason for that, even if we can’t see it. Trust that the potter will shape the clay of your life into a masterpiece.

When you’re looking at a ministry where you’re serving, understand that change happens over a long time. You and your team can’t end the homeless problem overnight; you can’t end poverty in a week, your church can’t heal all the families in your area in a few months. But over time, serving and working with the right attitude and in a healthy fashion, the collective body of Christ can change the world.

Take the long view in ministry, slow and steady can move mountains, and change lives.

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